Cancellation Policy
At Lords Cluster’s website, we understand that sometimes plans change. That’s why we’ve created a cancellation policy that’s transparent and fair for our customers.
Booking Cancellation:
- For products ordered, you may cancel your subscription after 3 days .
- Cancellations made within [14] days/hours of the scheduled appointment may be subject to a cancellation fee of 0% of the total service cost.
- Same-day cancellations may be charged the full service fee.
Refunds:
- Refunds for cancelled orders will be issued within business days to the original payment method.
Changes to Bookings:
- We understand that schedules can change unexpectedly. If you need to modify your booking, please contact us as soon as possible. We will do our best to accommodate your request, subject to availability.
Exceptions:
- In cases of emergencies or unforeseen circumstances, we may waive the cancellation fee at our discretion. Please reach out to us directly to discuss your situation.
Contact Us:
- If you have any questions about our cancellation policy, please don’t hesitate to contact us at Mail@lordscluster.com